The European Green Deal, as a response to climate and environmental challenges which aims to make Europe the first climate-neutral continent and to provide the European Union with a sustainable economy, provides the opportunity to rethink policies for clean energy supply across many sectors.

Thanks to its contribution to this objective, the Spanish company Andamur, a family business focusing on en-route services, stands as the first company in the professional transport sector to obtain, in Europe, the Carbon Footprint Certification (ISO 14064-1, Certificate of Quantification of Emissions and Removals of Greenhouse Gases), granted by the Spanish Association for Standardization and Certification (AENOR).

Description of the project

Between 2018 and 2019 Andamur has committed and succeeded to reduce the carbon footprint of its emissions by 30% through the implementation of energy efficiency measures. Their stations currently run on 100% ecological energy, with energy efficiency measures that will help to further reduce emissions also during 2020.

Obtaining the ISO 14064 certification, the standard that specifies principles and requirements at the organisation level for quantification and reporting of greenhouse gas (GHG) emissions and removals, is an example of Andamur commitment to sustainability. This is also reflected in their Corporate Social Responsibility plan "Cuidamos lo que importa" ("We Look After What Matters"), based on high standards of social responsibility as well as on actively listening to stakeholders and customers feedbacks.

Project goals

  • Develope and implement competitive strategies and management plans to adapt services while identifying opportunities for emissions reduction
  • Increase behaviour change identifying customers needs through monitoring and feedback services and focusing on the appeal, user-friendliness and motivation effect of the report provided to customers
  • Offer accuracy, comprehensiveness and tractability of data

Technology used

Andamur developed an exclusive system for the calculation of greenhouse emissions, certified by AENOR, which allows to guarantee the reliability of the data calculated and communicated directly to the customers through the CO2 Emissions Verification Statement. Thanks to this report, customers can retrieve all the information on the environmental costs of the services provided by Andamur, that can be used to calculate their own personal carbon footprint.


For one year, Andamur has worked on its own integrated services stations with the implementation of sustainable actions in all areas. The result was a reduction of 30% of carbon footprints emissions, compared to the previous year, which reflects the commitment to implement a range of measures aimed at increasing the optimization and the efficiency in all areas.

In line with this strategic vision, the AENOS certification is an important contribution to further improving the management of greenhouse gas emissions: among its main advantages, it also enhanced credibility and transparency, to both customers and stakeholders.


The measurement and quantification of the carbon footprint, by providing customers with the opportunity to obtain a report of their refuelling, help them to calculate the scope 3 emissions of their carbon footprint, that is all indirect emissions that occur in the value chain of the reporting company, including both upstream and downstream emissions.

In this way, customers are directly informed and can play a role in promoting the achievement of the objectives set by the European Green Deal.

Challenges / Lessons learned

In-depth work has been carried out within Andamur to strategically ameliorate the customer experience, responding to the customers' needs and identifying expectations and future concerns. The conclusions of this analysis lead to determine many priorities and several challenges accompanying the energy transition and the new transport models, and ultimately to provide the opportunity to develop the appropriate solutions to face them.

Long term strategy

Today, all Andamur stations already offer photovoltaic energy generation systems for self-consumption. According to its Strategic Plan 2019-2023, by the end of 2020 Andamur network will be multi-energy, with the incorporation of electric and natural gas (LNG and CNG) recharge points.

The ISO 14064 certification marks Andamur path towards obtaining the certification for the 14001 Environmental Management System (the systematic framework to manage the immediate and long term environmental impacts of an organisation’s products, services and processes), that will constitute the greatest milestone in terms of contribution to the environment within the organisation.

First Carbon Footprint Certification in Europe - Andamur Image 1

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Antonio Alcaraz, International Expansion and Business Development Director